Computer support is provided via one or more the following methods. This is normally be determined by the nature of the problem

Troubleshooting involves fixing software or hardware problems with the aim to cure. An assessment will be made to determine what is required and you will be given the options with an estimated time and cost for completion. (We often suggest removing hardware for certain remedial work. It is cheaper to do PC rebuilds off site due to the protracted times and inevitable complications)

1. Telephone
   
2. Email
   
3. Text
4. Skype
5. Remote control
   
6. Site Visit
7. Managed Site Contract

Download Windows remote Control app
Download Linux remote Control app