Support

Support for all our software systems is provided via one or more the following methods. This is normally determined by the nature of the problem

Troubleshooting involves fixing software or hardware problems with the aim to cure. An assessment will be made to determine what is required and you will be given the options with an estimated time and cost for completion. (We sometimes suggest removing hardware for certain remedial work as it is often cheaper to do software rebuilds off site due to the protracted times and inevitable complications)